Audio is not playing for New Sequence (or out of right channel)

Hello everyone,

First off, I love this software. I’m finding it incredibly useful and a huge time saver!

I’ve encountered a strange issue (perhaps a bug?). At first, audio was playing out of both channels, left for Old Sequence and right for New, just like it’s supposed to. But for some reason, now I can’t seem to get audio out of the right channel.

I’ve looked through the manual and the video tutorials. Made sure one just isn’t soloed or muted and the phase lock button is off. And I just can’t figure out what the problem may be.

Some quick tech specs:
Mac Pro (2013, the trash can version)
OS X 10.14.6
Focusrite Scarlett 6i6 (2nd Generation)

Any thoughts or advice would be greatly appreciated. Thanks!

  • Alfred

Hello everyone,

Just a quick update. I determined that issue is most likely happening between Matchbox and the USB device, the Focusrite Scarlett 6i6 (2nd Gen). Using my computer’s internal audio out, everything plays as it should.

I was able to come up with a work around using the Focusrite Control app. Be happy to post that if anyone is interested.

Thanks!

Alfred

I’m having a similar situation. New Sequence audio plays out of channel 3 for me. Wasn’t always this way though.

We’ve just added an audio device I/O page in the prefs, which should allow you to control the output situation. Stay tuned for the next Matchbox release.

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