Hello.
I just installed the trial version of Envy 2.1.11 on a Windows 11 system. The installation process went through with no issues. Unfortunately it doesn’t seem to boot up correctly. This is all I see every time I try to execute the program.
What could be the issue? Thanks in advance
In the end my trial version ended, I could never use the software, and I never received any support from The Cargo Cult.
Amazing.
Happy to extend your trial. If you email the support @ the cargo cult . NZ address we can help figure out what is happening with you win11 machine.
I have written a mail to the provided mail address a week ago and still haven’t received any reply.
Email was flagged as spam. You have a response in your inbox now
I was asked to provide additional information by email, which I did. After sending the requested details, I did not receive any further response or follow-up. So the problem remains unresolved.
This back and forth without actual resolution has been quite frustrating. I was genuinely interested in trying the software on my personal account before recommending it to my team. However, the lack of consistent communication makes it difficult to move forward with confidence. I cannot spend months waiting for responses. It’s simply a poor use of my time. For that reason, I will be stepping away from this inquiry and will not be recommending your product at this stage. Reliable customer support is especially important in the audio field, where deadlines are often tight.
Best regards.
There’s something about your emails which is getting flagged as spam. Maybe just DM us here on this forum. I have deposited a trial extension now.
